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EPG incorrect for some/most channels


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Posted

I just bought this unit, and am finding that for a lot of the channels, the EPG will say one show is playing, but if I switch to that channel, something else is playing. This happens on multiple channels. What is very odd is that I have the exact same issue (although not as pronounced) on the EPG for my OTA box. The device is upto date (no updates available), and I see no way of setting where the guide is being downloaded from. This is very frustrating, and I am considering returning the device because of this issue along with other limitations I wasn't aware of when purchasing it  - cannot watch one show while recording another, won't record if turned off, freezing (store blames this on my internet, but device is hooked up via ethernet and I have 150Mbps download, theoretically. 

 

Any advise on this would be appreciated, thank you.

Posted

If your guide is off by a certain amount of time you can adjust it in menu configuration

If the info is wrong that's a server issue

There are no iptv boxes that you can record one channel and watch another

Posted

So if it's a "server problem" how do I get it fixed? It is definitely a server issue not a time issue, sa some channels are correct, and others are not

 

thank you

Posted
3 hours ago, Ryder said:

So if it's a "server problem" how do I get it fixed? It is definitely a server issue not a time issue, sa some channels are correct, and others are not

 

thank you

Contact whoever you bought off and complain

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