Bigboyos1985 Posted September 6, 2020 Share Posted September 6, 2020 Have been having an issue with extreme audio latency in everything (IPTV, buzz tv app, YouTube, CatMouse). I have factory reset box and with only one app running, still getting latency. Short HDMI cable, hardwired it into the box and still getting latency. Only thing left to try is a hard reset, but can’t find any reset holes. Am I missing it? Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 6, 2020 Share Posted September 6, 2020 it's in the av hole push a toothpick or paperclip in and you'll feel it hold it and then power up Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted September 6, 2020 Share Posted September 6, 2020 31 minutes ago, Bigboyos1985 said: Have been having an issue with extreme audio latency in everything (IPTV, buzz tv app, YouTube, CatMouse). I have factory reset box and with only one app running, still getting latency. Short HDMI cable, hardwired it into the box and still getting latency. Only thing left to try is a hard reset, but can’t find any reset holes. Am I missing it? This video will explain how to hard reset. https://youtu.be/9l1x3KJl_jE Quote Link to comment Share on other sites More sharing options...
Bigboyos1985 Posted September 14, 2020 Author Share Posted September 14, 2020 Reset box and still having latency in audio. Its happening even in files playing locally on the box. Really disappointed in the box. This is getting really annoying. Quote Link to comment Share on other sites More sharing options...
nbs. Posted September 14, 2020 Share Posted September 14, 2020 then contact buzz by email Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted September 15, 2020 Share Posted September 15, 2020 21 hours ago, Bigboyos1985 said: Reset box and still having latency in audio. Its happening even in files playing locally on the box. Really disappointed in the box. This is getting really annoying. 1. What is the HDMI cable from the box connected to? The TV Directly? Soundbar? Stereo Receiver? Or are you doing the audio via an SPDIF connection using an optical cable? 2. You can also try to change the Audio Output setting within Android From the Home Screen Go to Settings icon Go to Advanced Settings Go to Digital Audio Format Usually it is set to Auto Try changing it to PCM See if that helps with your latency issue. Quote Link to comment Share on other sites More sharing options...
Bigboyos1985 Posted September 25, 2020 Author Share Posted September 25, 2020 On 9/15/2020 at 5:31 PM, allaboutbuzz said: 1. What is the HDMI cable from the box connected to? The TV Directly? Soundbar? Stereo Receiver? Or are you doing the audio via an SPDIF connection using an optical cable? 2. You can also try to change the Audio Output setting within Android From the Home Screen Go to Settings icon Go to Advanced Settings Go to Digital Audio Format Usually it is set to Auto Try changing it to PCM See if that helps with your latency issue. Hdmi straight into tv. Already tried changing it to different settings. Quote Link to comment Share on other sites More sharing options...
allaboutbuzz Posted September 27, 2020 Share Posted September 27, 2020 On 9/25/2020 at 7:17 PM, Bigboyos1985 said: Hdmi straight into tv. Already tried changing it to different settings. If this happens on every other TV you try as well Then I would suggest getting the box replaced under warranty Quote Link to comment Share on other sites More sharing options...
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