Buttons stop working

[Mark]

Could be watching a video or whatever and the play/pause, home, mouse etc.... Just become unresponsive. I have to pull a battery to get those buttons to work again. Any thoughts?

Edited June 15, 2020 by Mark

[Nelutz]

I saw that sometimes when restart the box or unplug and plug it back the box (xr,xrs4000-4500) some of the buttons from the remote doesn't respond ,the fix is to unplug and plug back the usb adapter.

[Mark]

I just pull the battery and put back in. Weird one.

[nbs.]

1 hour ago, Mark said:

I just pull the battery and put back in. Weird one.

According to your other post your remote has batteries at both ends of remote 

Edited June 17, 2020 by nbs.

[gmeades]

On 6/17/2020 at 7:26 PM, nbs. said:

According to your other post your remote has batteries at both ends of remote 

Yes, the ARQ-100 has two batteries, one on either end of the remote. 

To reset the remote by removing a battery, only one battery needs to be removed and put back in place. 

This is why a reference is made to remove the battery [at one end] and put it back in. 

Only one battery needs to be disconnected and reconnected, although the ARQ-100 does actually use 2 batteries, which are located one at each end of the remote.

[dishuser]

19 hours ago, gmeades said:

Yes, the ARQ-100 has two batteries, one on either end of the remote. 

To reset the remote by removing a battery, only one battery needs to be removed and put back in place. 

This is why a reference is made to remove the battery [at one end] and put it back in. 

Only one battery needs to be disconnected and reconnected, although the ARQ-100 does actually use 2 batteries, which are located one at each end of the remote.

that's not how you reset the remote