ger482 Posted September 29, 2022 Share Posted September 29, 2022 after the update I had to pair my BT-200 again.now it pairs as BT-100 on my xrs 4500. as a result the buttons don't work properly. how can I get this to pair as a BT-200 . thank for the help. Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 29, 2022 Share Posted September 29, 2022 17 minutes ago, ger482 said: after the update I had to pair my BT-200 again.now it pairs as BT-100 on my xrs 4500. as a result the buttons don't work properly. how can I get this to pair as a BT-200 . thank for the help. unpair and try again Quote Link to comment Share on other sites More sharing options...
ger482 Posted September 29, 2022 Author Share Posted September 29, 2022 (edited) I have done that many times only sees it as a 100. I have removed the batteries each time and rebooted the unit as well. it always sees it as a BT-100. is there a file I can use to j-tag the unit back to a BT-200? Edited September 29, 2022 by ger482 Quote Link to comment Share on other sites More sharing options...
Emporium Posted September 29, 2022 Share Posted September 29, 2022 I just took the 2 BT-200 remotes from both of my 4900 units, and my xrs4500 properly detects them as BT-200. Are you sure you are using the BT200 ? Has the Mute and Pointer buttons between the VOL/CHAN buttons ? And 4 programmable IR TV buttons ? My xrs4500 came with a BT-100 (I just used the BT-200 remotes from my 4900 for testing). Quote Link to comment Share on other sites More sharing options...
ger482 Posted September 29, 2022 Author Share Posted September 29, 2022 it is a BT-200 Quote Link to comment Share on other sites More sharing options...
Emporium Posted September 29, 2022 Share Posted September 29, 2022 If you put the remote into pairing mode and go into "add bluetooth device" on your cell phone... Does it also come up as a BT-100 ? Just want to see if it is the REMOTE that is announcing itself incorrectly, or if it is the Box that is incorrectly detecting it (which would be strange). Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 29, 2022 Share Posted September 29, 2022 https://www.bt.com/help/tv/fix-a-problem/remote/my-remote-is-not-controlling-the-bt-tv-box Quote Link to comment Share on other sites More sharing options...
ger482 Posted September 30, 2022 Author Share Posted September 30, 2022 it pairs as BT-100 on my xrs 4500.as I said in the first post .It's the remote that is seen as a bt-100 so the remaote needs a reflash as a bt-200. this has been paired on another 4500 as well as a 4900 with the same result .they all see the remote as a BT-100. this is not the first time I have seen this,hence the request for a j-tag file to reflash the remote back to a BT-200 Quote Link to comment Share on other sites More sharing options...
Emporium Posted September 30, 2022 Share Posted September 30, 2022 5 minutes ago, ger482 said: it pairs as BT-100 on my xrs 4500.as I said in the first post .It's the remote that is seen as a bt-100 so the remaote needs a reflash as a bt-200. this has been paired on another 4500 as well as a 4900 with the same result .they all see the remote as a BT-100. this is not the first time I have seen this,hence the request for a j-tag file to reflash the remote back to a BT-200 You should probably contact Buzz CS at cs@buzztv.com This is the first time I hear of this, but if it is a common issue, they should be able to help you. Maybe something to do with the fact that the xrs4500 originally shipped with a BT100, and maybe there is some assumption in the xrs4500 firmware that incorrectly assumes that any BT remote is a BT100 and forces some sort of flash on it. Quote Link to comment Share on other sites More sharing options...
dishuser Posted September 30, 2022 Share Posted September 30, 2022 mine comes up as bt-100 on my xrs4500 it worx as expected though Quote Link to comment Share on other sites More sharing options...
ger482 Posted October 1, 2022 Author Share Posted October 1, 2022 (edited) mine is not working properly but I am using a 4900 with a new BT-200 and all is good. my other BT-200 need a reflash back to stock via j-tag that is available on the board. thanks for the input Edited October 1, 2022 by ger482 Quote Link to comment Share on other sites More sharing options...
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