why is my buzz4500 going to server settings when i turn it on.

[Paul G.]

It's setup to default settings that is the home screen. Why does it go to server settings?

Edited August 23, 2022 by Paul G.

[nbs.]

Is your service set up?

If not instead of live tv it will go to server settings 

[Emporium]

Only thing I can think of, is that BuzzTV app is set to "start Live TV at startup".  And you may have had a profile (MAG or XC or M3U) which you deleted.  So now upon power up, the BuzzTV app tries to launch, and since there is no profile defined, it goes to Server settings.

 

[Paul G.]

It is setup and did not delete any profile. It doent happen that often but when it does i am never around at home to fix.

[Emporium]

When you go into Live TV, it starts with your last connected service without issues ?  No server popup ?

When it does happen, and you press HOME on the remote, and then go into live TV, it works fine ?

 

 

[Paul G.]

Yes

[nbs.]

35 minutes ago, Paul G. said:

It is setup and did not delete any profile. It doent happen that often but when it does i am never around at home to fix.

To fix it?

Just hit live tv button

[Paul G.]

i thought there was a permanent fix for that it is for my blind brother

[dishuser]

16 minutes ago, Paul G. said:

i thought there was a permanent fix for that it is for my blind brother

what software version does box have?

[nbs.]

14 hours ago, Paul G. said:

i thought there was a permanent fix for that it is for my blind brother

Issue hasn't been reported before

[Paul G.]

sorry had to go to work just got back it is still on buzztv 4  software version V20211108

[dishuser]

37 minutes ago, Paul G. said:

sorry had to go to work just got back it is still on buzztv 4  software version V20211108

you should consider updating to buzztv 5

[Paul G.]

OK

[dishuser]

pm allaboutbuzz your server id and model if you want to update

[Paul G.]

I will try to update.

Thank you

Edited August 24, 2022 by Paul G.