DeJesus Posted April 15, 2020 Posted April 15, 2020 The unit doesn’t power off and it always reboots. I press and hold the power button and select shutdown and it still reboots. I have the latest updates (317). Also decide is set to shutdown and not standby/sleep in adv configs. Not sure what the issue could be. Pls advise. Thx. Quote
nbs. Posted April 15, 2020 Posted April 15, 2020 you might want to check available memory because your box is not up to date current versiom is 2.0 (352 or 353) I am not at home right now to check which one It is version 2.0? Quote
DeJesus Posted April 16, 2020 Author Posted April 16, 2020 Thx nbs. yes it’s version 2.0 (352). I have 2.6GB of avail storage (internal) Power key definition is set to shutdown Quote
DeJesus Posted April 16, 2020 Author Posted April 16, 2020 (edited) 13 hours ago, nbs. said: you might want to check available memory because your box is not up to date current versiom is 2.0 (352 or 353) I am not at home right now to check which one It is version 2.0? Thx nbs. yes it’s version 2.0 (352). I have 2.6GB of avail storage (internal) Power key definition is set to shutdown also when I hold down the power key and select Power off, 9 times out of 10 it asks if I want to go to Safe Mode. When I hit cancel and hit shutdown again, it reboots. Edited April 16, 2020 by DeJesus Updated info Quote
nbs. Posted April 16, 2020 Posted April 16, 2020 I would uninstall updates and let them reinstall and see if that fixes it If that doesnt work I would reset the box Allaboutbuzz might have a better suggestion Quote
DeJesus Posted April 16, 2020 Author Posted April 16, 2020 7 hours ago, nbs. said: I would uninstall updates and let them reinstall and see if that fixes it If that doesnt work I would reset the box Allaboutbuzz might have a better suggestion Thx. I can definitely try that. Hate to have to reset <sigh> Quote
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