Buzz TV X5 Reboots if i want to add a Bluetooth accessory

[Jonas]

I wanted to pair my game pad using the Bluetooth.

I go to settings, then I choose remote and accessories.

I click on add accessory, then what happens next is the setop box reboots.

Got my X5 last 2 weeks and it's the first time I am trying to pair an accessory.

Nb: Under Remote and accessories Buzz TV BT-400 shows or displays as connected.

 

Thank you.

[allaboutbuzz]

4 hours ago, Jonas said:

I wanted to pair my game pad using the Bluetooth.

I go to settings, then I choose remote and accessories.

I click on add accessory, then what happens next is the setop box reboots.

Got my X5 last 2 weeks and it's the first time I am trying to pair an accessory.

Nb: Under Remote and accessories Buzz TV BT-400 shows or displays as connected.

 

Thank you.

What Firmware Version are you running?

You can find out easily by going to the Updates icon from the Settings drop down

[Jonas]

Latest firmware sir.

[Jonas]

2 minutes ago, allaboutbuzz said:

What Firmware Version are you running?

You can find out easily by going to the Updates icon from the Settings drop down

Sent an image sir. It's the very latest firmware.

[nbs.]

Can this be moved to x5 forum?

[allaboutbuzz]

29 minutes ago, Jonas said:

Sent an image sir. It's the very latest firmware.

What happens if you disconnect Ethernet

Setup Wifi and than try to pair the gamepad via Bluetooth 

 

[allaboutbuzz]

12 minutes ago, nbs. said:

Can this be moved to x5 forum?

Done

[Jonas]

1 minute ago, allaboutbuzz said:

What happens if you disconnect Ethernet

Setup Wifi and than try to pair the gamepad via Bluetooth 

 

Let me try that now and revert.

[allaboutbuzz]

15 minutes ago, Jonas said:

Let me try that now and revert.

Ok let me know

 

[Jonas]

23 minutes ago, allaboutbuzz said:

Ok let me know

 

 

[Jonas]

WiFi and Ethernet disconnected and now I can search and add accessories

[Jonas]

I guess an update will fix the issue later in the future where we can have either Wi-Fi or Ethernet connected and still connect accessories via Bluetooth.

 

[alexb]

The specs on my new X5 are awesome.  
Android 11, 4GB ram, 128GB storage.   
BUT the fact that adding bluetooth accessories makes it crash, Youtube crashes right from the start, my remote looses its bluetooth connection after a reboot sometimes and only works in IR until i re-pair it again is just frustrating.    The fact that I see firmware updates coming out a couple times a month is promising but the fact that this product was released with such issues goes to show their QA department is non-existent.   Currently on 20220714.  Will wait another 2 weeks in hopes for a new update is released which addresses some of these issues.  If not, it'g going back to Amazon before my return window closes.

[Jonas]

Agreed mate. It's been buggy using it since I got it the last few weeks.

Hopefully firmware updates fix the bugs fast as it's frustrating and also I feel I lost since I invested so much in the box after it's hype. Hope in the end developers are up to task and will sort it all out.