Stuck on boot latest update

[Nate Rodriguez]

Option to update on 7/14/22. I chose the update and after reboot the screen is stuck on buzztv logo.

I unplugged power from the wall to the box after 10 minutes and issue persists when powering back.

[nbs.]

Try powering off and on 4 or 5 times first

If that doesn't work

Do a pin reset 

Same procedure

 

Edited July 15, 2022 by nbs.

[Nate Rodriguez]

Powering off the 2nd time brought the reboot process back to the Home screen.

Thanks for your assistance.

[allaboutbuzz]

7 hours ago, Nate Rodriguez said:

Powering off the 2nd time brought the reboot process back to the Home screen.

Thanks for your assistance.

PM me your MAC or Serial # please 

[whacked]

I powered on the X5 here last night and it showed an update available as well. I choose not to install thou. as I wanted to check here first if any announcements were posted about it., but saw nothing except the July 5th, 2022 update thread, which I never did attempt to  install.

So then I looked in the 'Update' menu and there was no notification showing  there of a new update.

 

Current Buzz5 version onboard --> 5.0.727 6/16/2022 

Edited July 15, 2022 by whacked

[Nate Rodriguez]

29 minutes ago, allaboutbuzz said:

PM me your MAC or Serial # please 

I'm not near the box at the moment to provide you the MAC or Serial#. Will you still need this information?

My issue has been resolved.

[allaboutbuzz]

1 hour ago, Nate Rodriguez said:

I'm not near the box at the moment to provide you the MAC or Serial#. Will you still need this information?

My issue has been resolved.

Yes just so I can run logs as to what went wrong

[Nate Rodriguez]

Ok but it will be later today since I am not near the box for that info.