SINNER Posted December 1, 2019 Posted December 1, 2019 Hello guys, One of my XRS4000 is stuck on Version 4.0.365 V20191007 FIRMWARE and it's not taking the new update to the new Version 4.0385 V20191106 FIRMWARE. I did everything I could think of to see if it would update but no luck... I'm getting really frustrated about it. Any help will be appreciated. Thanks. Note: None of the boxes play on VOD section not sure if it's the new boxes or server issue. Quote
Stugots Posted December 5, 2019 Posted December 5, 2019 On 11/30/2019 at 8:07 PM, SINNER said: Hello guys, One of my XRS4000 is stuck on Version 4.0.365 V20191007 FIRMWARE and it's not taking the new update to the new Version 4.0385 V20191106 FIRMWARE. I did everything I could think of to see if it would update but no luck... I'm getting really frustrated about it. Any help will be appreciated. Thanks. Note: None of the boxes play on VOD section not sure if it's the new boxes or server issue. were you able to take the update? when you manually check for update dont press any other buttons on your remote and let it do its updating. Quote
SINNER Posted December 6, 2019 Author Posted December 6, 2019 7 hours ago, Stugots said: were you able to take the update? when you manually check for update dont press any other buttons on your remote and let it do its updating. Nope... This box refuse to update strangely out of 10 boxes this one is the only one not taking it... I did wipeout and reset the box countless times, checked for updates from the menu, from settings, and always the same results ( No Updates Found ). Any help will be appreciated. Quote
Sally15 Posted December 10, 2019 Posted December 10, 2019 Any update on how to fix this issue. I am also stuck on firmware V20191007 / 4.0.365. Quote
NitroMike Posted December 14, 2019 Posted December 14, 2019 Same Problem! Box is locking up. Need an update ASAP. Even a APK so I can manually update somehow. Quote
Entertainmentoasis Posted January 17, 2020 Posted January 17, 2020 Got one stuck on 20191007 as well Quote
BigBision Posted January 17, 2020 Posted January 17, 2020 16 hours ago, Entertainmentoasis said: Got one stuck on 20191007 as well can you factory reset it and then process your updates then setup with different apps. Quote
nbs. Posted January 19, 2020 Posted January 19, 2020 rather than factory set and losing all apps go to settings apps buzz 4 and uninstall updates Quote
BigBision Posted January 20, 2020 Posted January 20, 2020 On 1/18/2020 at 11:15 PM, nbs. said: rather than factory set and losing all apps go to settings apps buzz 4 and uninstall updates sounds good, please update me if this method works out. Quote
allaboutbuzz Posted January 21, 2020 Posted January 21, 2020 On 1/16/2020 at 9:36 PM, Entertainmentoasis said: Got one stuck on 20191007 as well From the home screen Go to update Check for update What happens when you do this? Quote
Ally Posted June 20, 2020 Posted June 20, 2020 (edited) Hi. Just read the conversation and I'm currently having the same issue. The update is on the box but whenever I go to install it, it stops and a message saying BuzzTv core isnt responding. I've tried disconnecting the box, disconnecting and reconnecting the wifi and clearing cache. Ive also attempted the update many times and still no progress. Is there any advice? my box is an XR4000 Edited June 20, 2020 by Ally Quote
jheal Posted November 20, 2021 Posted November 20, 2021 I'm not sure how long the update is supposed to take but it seems frozen at 47% for hours. Quote
dishuser Posted November 20, 2021 Posted November 20, 2021 18 minutes ago, jheal said: I'm not sure how long the update is supposed to take but it seems frozen at 47% for hours. press power and select restart Quote
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