Common Issues

[Wasaga]

Anyone have any idea what might be causing these two issues that happen quite often.

1> Turn on the box and the screen is totally black.When you push down on the remote control OK button the channel guide comes up and you can see what is listed for each channel and move up and down the guide. The stations will not come in and the off and on button will do nothing until you unplug the box then everything works fine.

2> You switch channels the picture is there but no sound. You go back to the channel you where on and then back to the channel with no sound and it is there. The same thing happens when you switch channels and the program is frozen and no sound.

 

[Emporium]

I have tested the L1 quite a bit and sure I've had a few minor things, but I have never had any of the 2 issues you describe. 

Maybe you need to do a reset of the box and try again.