Tv guide info not loading - regardless of server?

[Macman_ca]

Last couple of nights I haven't been able to see the TV guide. When I hit guide on the buzz remote it kicks me to my server settings. I select the server and it shows it refreshing etc then goes to the guide, but no info. can't see any shows ahead or behind? Doesnt matter which server I use. same issue. I use the 3 line button on the remote to refresh and nothing changes. Goes back to single channel.

 

Thoughts?

[Emporium]

MAC or XC type connection ?

I know that for MAC type connections there is a new version coming soon which includes  "Fixed EPG Loading on MAC for Some Servers".  Obviously it depends on the server however.

For XC, I have not had an issue (at least with the 2 servers I mainly use - and you know one of the servers at least  ).

Maybe something has glitched ? I'm assuming you went into menu and "cleared EPG" to force a reset ?  Try changing EPG source (server vs xml) ?  Is it just in "guide" view or even in channel list view (where you see what's playing and a few more) ?

backup, clear storage on buzztv 6 app  and then restore maybe ?

 

 

[Macman_ca]

I had the same issue with both servers. One is Mac and one is XC. I will try the setting suggestion and see. Thank you!

[Macman_ca]

I had the same issue with both servers. One is Mac and one is XC. I tried your suggestions no luck. That one app with one server I can see the guide. So it seems to be in buzz tv part. Both servers have the same issue. I go to guide, no information. It kicks me to the server connect info box and both are showing. Connected. Viscious loop. 

[dishuser]

clear cache and see if that helps

[Macman_ca]

I managed to get one of my servers to load. The XC server shows the proper guide. But the MAC server nope. Go figure.