X5 will not sign into new Google account

[cyrowth]

I have a new Google account and attempted to change it over in my X5.  First tried to Add Account in Android settings.  When I selected Google as the type of account, it started working and reverted back to the add account screen.  Decided to first delete the old Google account and try again -- same result.  Turned off Nord VPN in case it was interfering -- same result.  Restarted X5 with no change in behavior.   Next I opened Google Playstore after cleaning the app data and cache.  Sign-in window opened.  Put in new login info, clicked sign-in box and again it looked like it was trying to connect and reverted back to the initial sign-in window with no error message or notification.  EVERTTHING else is working perfectly.  At a loss for what to do next short of reset ??

[nbs.]

Try a different browser

[cyrowth]

Not using a browser.  Sign-in issues are X5 -> Settings -> Accounts -> Google  and when opening the Play Store app installed on the X5.  I need to be able to download apps for install from the Play Store.   Using a browser to download apks would be a backup but I'd much prefer getting the app to work if possible.

[cyrowth]

nbs -- I think I understand now what you were telling me.  Learned today that you can use a laptop to access the PlayStore and install an app on all Google linked devices.  Unfortunately, now that my X5 can not sign-in to Google, it does not show up as one of the devices for install.  Fortunately, there are a lot of other app stores that I can use.  Until I reach a point where something important can ONLY be gotten on the Playstore.  Then  I guess I could just use the Chrome browser on the X5 to download that particular item.  Shouldn't be many if any.  All in all not as big a deal as I initially thought.  Nothing requiring a reset.  Thanks for pointing me in the right direction.

[nbs.]

You can always sideload your apps 

[sea157]

1 hour ago, nbs. said:

You can always sideload your apps 

Not if the play store doesn't allow you to download the app to your computer so you can put it on a flash drive. 

Edited 2 hours ago by sea157

[cyrowth]

sea157 -- I have no problem connecting to the PlayStore on 3 other Google/Android TV devices, only the X5.  On the X5, I went ahead installed 3 of the major apps stores to be able to download without the PlayStore.  All my computers and tablets can also download from the PlayStore and I could use a USB to get them on the X5 for installation.  Was looking for a simple fix to prevent the need for going to these backup procedures.  But, I believe I've exhausted every troubleshooting approach to fix it short of reset.  This is the only problem with an otherwise perfectly functioning X5, so reset is not happening.

[dishuser]

15 minutes ago, sea157 said:

Not if the play store doesn't allow you to download the app to your computer so you can put it on a flash drive. 

why would it not allow you?

 

https://gizmodo.com/download/google-playstore-179-download

just did it from here with zero issues

[Emporium]

14 minutes ago, sea157 said:

Not if the play store doesn't allow you to download the app to your computer so you can put it on a flash drive. 

WHAT !!!!   

The only situation where play store is "needed" is when you have purchased an app and you want to install legit version.

Nearly EVERY app can be downloaded from piles of different APK mirrors.  I install EVERY app directly from APK versions stored on my NAS server.  In some cases you need to use custom installers since they are xapk files now, but it can all be done.

 

[Emporium]

4 minutes ago, cyrowth said:

sea157 -- I have no problem connecting to the PlayStore on 3 other Google/Android TV devices, only the X5.  On the X5, I went ahead installed 3 of the major apps stores to be able to download without the PlayStore.  All my computers and tablets can also download from the PlayStore and I could use a USB to get them on the X5 for installation.  Was looking for a simple fix to prevent the need for going to these backup procedures.  But, I believe I've exhausted every troubleshooting approach to fix it short of reset.  This is the only problem with an otherwise perfectly functioning X5, so reset is not happening.

I'm not in front of my device right now, but have you gone into the settings, apps, and looked for the playstore app and then brining it up and doing a "clear storage" on it ?  It's not like you will lose anything on it   Maybe there is something corrupted in it's app storage.