Classic 5 - Cannot load Portal: no supported - new issue

[Fred Perso]

Hi there,

As many others, I have this error for a month now.

Classic 5 / v20251127 firmware

m3u is working without problem but for a month now (it worked for almost a year), xc api refuse to load.

I checked with my provider. He gave me another url and suddenly it worked.. for 10 sec.! When I left app then get back, same error!

• Tried with / without vpn / change vpn city
• it's working with other apps (Tivimate / Implayer)
• it worked for almost a year then stop working recently (app update?)
• Cleared data / cache

So it definitively comes form the app/box, not my provider

Any ideas?

Fred

[Emporium]

And the firmware has nothing to do with the API. 

Can you also provide the BuzzTV Version ?  5.0.xxx

When you say it works with other apps, these are installed on the Buzz box also ?

Possibly dub question, but just curious, do you have any punctuation like "!", "$", or "\" in username or password ?  Some servers behave differently depending on the way the client software passes the info.

Also, have you tried with another server, or is it just connection to this one server causing an issue ?

 

[Fred Perso]

Hi!

I mentioned firmware to mention everything is up to date since app and firmware are updated all together.

Buzz version if I got the right number is 5.0.956

Yes, Tivimate and IMplayer and installed on this same box and both working with m3u/xc api format without trouble

No special characters in username nor password. Once again it works like a charm for 2 years (with same provider) and suddenly stopped working properly. I haven't tryied any other provider