Not Able to Connect to Playstore

[Shari Schwarzenbart]

I have been having trouble connecting to Google Play on my Classic Anniversary box. When I go into the app it says "no internet connection, try again" and my internet connection is fine. I was told from other sources that when this happens, to uninstall updates. This worked when it happened on my P6, but not on my Classic Anniversary box. I was then told to clear cache and data, which I did, both of which still have no effect on the problem. I don't know what else to do. Because of this I'm having some trouble also with a few other apps downloaded from Google Play as well and I can't fix them because I can't get into the Playstore.

[nbs.]

Post your firmware and software 

[Shari Schwarzenbart]

This is the Classic Anniversary box, and I just did the latest update on Dec 15th.

[nbs.]

A hard reset fixed the issue for another user with the same issue