Audio passthrough issue – BuzzTV Powerstation 6 (Dolby Atmos / Dolby Digital dropouts)

[Richard Demitra]

Hello BuzzTV Support,

I own a BuzzTV Powerstation 6 and I am experiencing an issue with audio passthrough.
Whenever I use Dolby Digital, Dolby Digital+, Dolby TrueHD, or Dolby Atmos passthrough, the sound briefly cuts out whenever I press any button on the remote (for example, when showing “Info” about the current video, adjusting volume, or opening any on-screen display).

I would like to use my AVR (Denon/Marantz) to decode the audio formats directly, but these constant dropouts make Atmos and other passthrough formats unusable.

Could you please advise if this is:

a known firmware issue,

a setting I may have overlooked (RAW vs IEC passthrough, audio mixing, etc.),

or if there is an upcoming update that will fix this?

Thank you for your support.
 

Edited Friday at 08:54 AM by Richard Demitra

[Woody]

I use my tv to decode have the hdmi input set to bitsream. Have not had any drop out issues at all. And i have lg 4.1 ch sound bar im using for sound. 

[T28]

I can duplicate what Richard says but only when I am streaming 4k video.  If I drop down to FHD or lower the audio drop outs go away.

i am running a 7.1 system through a Trinnov Altitude16

[dishuser]

turn decode on because most services only offer 5.1 for fhd