BroxiG51 Posted March 16 Posted March 16 Firmware is up to date, when i use apps on the U5 it does not let me use the keyboard to search etc unless i go into device preferences untick keyboard retick keyboard before i can use and i need to do this constantly to be able to use the search function on certain apps this is an issue on both my U5 boxes but not an issue on my X5. Could you pkease help as it is frustrating. Quote
nbs. Posted March 17 Posted March 17 Thats not buzz software Hit the menu button and post what version number is at bottom 2 Quote
BroxiG51 Posted March 17 Author Posted March 17 2 hours ago, nbs. said: Thats not buzz software Hit the menu button and post what version number is at bottom Its not a software issue its a firmware issue since last update, since the firmware update i cannot search correctly without doing as i stated in the original post. i.e searching using keyboard within another app not the buzz tv app it wont let me doing it without turning on and off the keyboard in device preferences. Quote
BroxiG51 Posted March 17 Author Posted March 17 39 minutes ago, nbs. said: What apps? All apps do you want a photo ? As soon as i go to the search bar in any app it says use the keyboard on your mobile device. the only way to resolve this is to go to settings, device preferences, keyboard, manage keyboard turn off virtual remote keyboard then turn back on. i can then search as normal within any app for so long before i have to go through all of the above again and again. it IS an issue with the firmware on this box ( and i have 2 U5 boxes ) and it happens on Both Boxes and my X5 has no issues whatsoever ? Quote
nbs. Posted March 17 Posted March 17 You don't have to keep repeating yourself I am trying to duplicate the issue so it can be reported Quote
BroxiG51 Posted March 17 Author Posted March 17 Maybe so but its a bug here so what do you do ? would you like a video ? Quote
pugsycan Posted March 17 Posted March 17 Mine works as should Do you happen to have a bluetooth device connected to it? To me it sounds like it is looking for another device Quote
BroxiG51 Posted March 18 Author Posted March 18 On 3/17/2025 at 5:58 PM, nbs. said: I just showed thats it's not a firmware issue No you haven’t as I stated it is an issue on both my U5 boxes and not a Bluetooth issue. I thought you were here to help ? You just seem to want to state you are right for some reason ? it’s a bug 100% it does not happen on my X5 boxes whatsoever. Sorry folks I came in here for help not a blame game. 1 Quote
nbs. Posted March 19 Posted March 19 53 minutes ago, BroxiG51 said: No you haven’t as I stated it is an issue on both my U5 boxes and not a Bluetooth issue. I thought you were here to help ? You just seem to want to state you are right for some reason ? it’s a bug 100% it does not happen on my X5 boxes whatsoever. Sorry folks I came in here for help not a blame game. Two people with u5s don't have the issue so it's not a firmware issue period If you had been willing to provide info instead of just complaining about it working on your x5s I would have suggested a reset to fix your problem I'm finished with this 3 Quote
dishuser Posted March 21 Posted March 21 5 hours ago, BroxiG51 said: Your a right charmer, nice manners figure it out yet? 2 1 Quote
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