mATASUM Posted January 26, 2025 Posted January 26, 2025 I received my new B5, everything was fine, the first update was correct, I put in the info from my provider, I watched television for a couple of hours, then it did another update and now it says: it can't load the portal: not supported? Why if it was working before? And I even took a video to send to a friend and then nothing could be seen until it went away completely, without changing any configuration. Quote
dishuser Posted January 26, 2025 Posted January 26, 2025 if you already reset modem/router contact the service for a reset Quote
nbs. Posted February 26, 2025 Posted February 26, 2025 6 hours ago, mATASUM said: reset modem/router????? Unplug router for 5-10 seconds Quote
Emporium Posted February 26, 2025 Posted February 26, 2025 7 hours ago, mATASUM said: reset modem/router????? No.. When du said "contact service for reset", it is your iptv service provider to reset your MAC account on their panel. Quote
Ollie99 Posted March 14, 2025 Posted March 14, 2025 I have B5 and yes some channels don't work, they freezer, previous version same channels same server no issues, i believe it is the player it has a bug in the software, tried both players backup players is worse than main . needs to be looked at Quote
Emporium Posted March 14, 2025 Posted March 14, 2025 (edited) 4 minutes ago, Ollie99 said: I have B5 and yes some channels don't work, they freezer, previous version same channels same server no issues, i believe it is the player it has a bug in the software, tried both players backup players is worse than main . needs to be looked at Awesome.. So much information, we can now reproduce it and correct it. NOT!!! And completely unrelated to original thread. Edited March 14, 2025 by Emporium 2 Quote
dishuser Posted March 14, 2025 Posted March 14, 2025 1 hour ago, Ollie99 said: I have B5 and yes some channels don't work, they freezer, previous version same channels same server no issues, i believe it is the player it has a bug in the software, tried both players backup players is worse than main . needs to be looked at my son has no freezing with his b5 start a new thread next time 2 Quote
Emporium Posted March 14, 2025 Posted March 14, 2025 My mom has a B5 also, and no freezing either. 2 Quote
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