Nolan Thiessen Posted August 12 Share Posted August 12 I attempted to install Netflix from the Google play store and it failed a few times saying my device is not compatible. Not it won't show up yo install from the play store. I also tried to install from the aptoide TV app with the same issue. Netflix version 11.0.1 build 19770. Does the samething on previous builds. The error code is, "this version of Netflix app is not compatible with your device (-13)" I think I'm going to return this. Quote Link to comment Share on other sites More sharing options...
Nolan Thiessen Posted August 12 Author Share Posted August 12 BuzzTV X5 64AI V20230815 Quote Link to comment Share on other sites More sharing options...
dishuser Posted August 12 Share Posted August 12 isn't it preinstalled? 2 Quote Link to comment Share on other sites More sharing options...
nbs. Posted August 12 Share Posted August 12 Version 8.63.0 build 16 50390 is installed 2 Quote Link to comment Share on other sites More sharing options...
Nolan Thiessen Posted August 13 Author Share Posted August 13 19 hours ago, dishuser said: isn't it preinstalled? 12 hours ago, nbs. said: Version 8.63.0 build 16 50390 is installed It may have been. It's not now and I'm unable to install it. I don't see where a factory reset function is. Quote Link to comment Share on other sites More sharing options...
dishuser Posted August 13 Share Posted August 13 2 minutes ago, Nolan Thiessen said: It may have been. It's not now and I'm unable to install it. I don't see where a factory reset function is. home page/settings/device preferences/about Quote Link to comment Share on other sites More sharing options...
Nolan Thiessen Posted August 13 Author Share Posted August 13 13 minutes ago, dishuser said: home page/settings/device preferences/about Thanks. Reset now. New problem. The up, down, and ok buttons on the remote do not work in the app... When I first opened it it said it was out of date so I tried to update with the playstore, but I get the incompatible message. Quote Link to comment Share on other sites More sharing options...
dishuser Posted August 13 Share Posted August 13 you need an arq remote or a mini keyboard Quote Link to comment Share on other sites More sharing options...
Nolan Thiessen Posted August 13 Author Share Posted August 13 11 minutes ago, dishuser said: you need an arq remote or a mini keyboard It came with a bt-400.. I don't want more remotes or mini keyboards. I want it to work with a remote. Definitely going to return this thing. Quote Link to comment Share on other sites More sharing options...
nbs. Posted August 13 Share Posted August 13 Very few devices have full license for netflix 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted August 13 Share Posted August 13 22 minutes ago, Nolan Thiessen said: It came with a bt-400.. I don't want more remotes or mini keyboards. I want it to work with a remote. Definitely going to return this thing. do your homework first it's been like this for 7-8 years 1 Quote Link to comment Share on other sites More sharing options...
Nolan Thiessen Posted August 14 Author Share Posted August 14 22 hours ago, dishuser said: do your homework first it's been like this for 7-8 years Good call. Where should I do this homework? There doesn't seem to be a whole lot of info on this forum. 1 Quote Link to comment Share on other sites More sharing options...
nbs. Posted August 14 Share Posted August 14 Type netflix in search box 1 Quote Link to comment Share on other sites More sharing options...
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