NsC0001 Posted February 6, 2024 Posted February 6, 2024 Hi my box was in storage for a while as I was remodelling the house. I now have my system setup again but noticed the display setting are lost each time I start up. I have tried changing the hdmi cable but change. Any help would be appreciated. thnaks Neil Quote
Ryu Posted February 6, 2024 Posted February 6, 2024 should post in 4900 section. what display seating are you talking about, display and sound, hdmi-cec, and power, screen position? need some more information. what app version do you have? post some info. 2 Quote
NsC0001 Posted February 6, 2024 Author Posted February 6, 2024 Hi you can select resolution in settings then display. But my system defaults back to a low resolution after a power down Quote
Ryu Posted February 6, 2024 Posted February 6, 2024 is it set to auto switch to best resolution? Quote
NsC0001 Posted February 6, 2024 Author Posted February 6, 2024 Yes I tried that but is does the same. After power down it goes to 480 then inhale to switch it back to 1080 toggling the auto switch Quote
NsC0001 Posted February 6, 2024 Author Posted February 6, 2024 Yes I’ve just done a backup so will try reset 1 Quote
dishuser Posted February 6, 2024 Posted February 6, 2024 4 hours ago, NsC0001 said: Yes I’ve just done a backup so will try reset did you transfer the backup with a file manager? 1 Quote
NsC0001 Posted February 6, 2024 Author Posted February 6, 2024 No I used the backup option in config. i then selected internal memory and did the reset So lost it all with the reset. The rest didn’t help as I still have the same issue. Quote
Ryu Posted February 6, 2024 Posted February 6, 2024 try turn off CEC settings if you have them ON and then see what happens Quote
Ryu Posted February 6, 2024 Posted February 6, 2024 what settings is your TV set to? also what brand is your tv is? Quote
NsC0001 Posted February 6, 2024 Author Posted February 6, 2024 Its a Samsung 7 series (58)lcd Anynet+ is set to on as I also have a Samsung soundbar Quote
dishuser Posted February 6, 2024 Posted February 6, 2024 55 minutes ago, NsC0001 said: No I used the backup option in config. i then selected internal memory and did the reset So lost it all with the reset. The rest didn’t help as I still have the same issue. you have to transfer from internal to stick then reset Quote
Ryu Posted February 6, 2024 Posted February 6, 2024 try to turn on cec on your box and turn virtual switch off then try. I had one time similar issue with 4900 and Samsung 5 series and I turned off virtual switch fixed me issues. you can try that as well let us know Quote
NsC0001 Posted February 8, 2024 Author Posted February 8, 2024 Thanks for helping. its something to do with my Samsung tv. I switch to hdmi port 2 and that fixed it. Can’t find anything in tv settings that would do this, but it working now 3 Quote
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