Recording with the X5 Frustration

[allaboutbuzz]

On 2/18/2024 at 8:18 PM, Dougie said:

I am running into the same problem. This is when you want to record the current program that you are watching. You press the red button to record then confirm and save the recording settings. You will get some message can helps s that the recording stream starts, etc. After a couple of minutes you press the Home key. Soon after a message will appear that the recording has finished which is not what you want to happen.  The expectation is that it will continue to record even if you turn off the tv and STB (power off configured to suspend).

Note that a scheduled future recording works as expected

I hope others can help. Thanks.

If you're using a MAC Server it has only one connection
Same goes if you're using XC or M3U with just one connection.

So if you start a recording while watching, the app records it in the foreground
That is why it stops recording if you stop watching it, as in go to the home screen or turn the box off.

If you scheduled the recording and aren't using the box, the background recorder will start recording it
This also works if the box is in Standby, or if you have an X5, U5 or Classic and use Shutdown for power off, the box will boot up to record
If its in suspend, it will record in the background.


If you're using XC or M3U with 2+ connections, when you record something even while watching it
The background recorder will automatically create a new connection and use that to record it
This allows you to change channels and watch something else, or use another app/go to the home screen etc.

 

This is just how our app works to record

[Dougie]

2 hours ago, allaboutbuzz said:

If you're using a MAC Server it has only one connection
Same goes if you're using XC or M3U with just one connection.

So if you start a recording while watching, the app records it in the foreground
That is why it stops recording if you stop watching it, as in go to the home screen or turn the box off.

If you scheduled the recording and aren't using the box, the background recorder will start recording it
This also works if the box is in Standby, or if you have an X5, U5 or Classic and use Shutdown for power off, the box will boot up to record
If its in suspend, it will record in the background.


If you're using XC or M3U with 2+ connections, when you record something even while watching it
The background recorder will automatically create a new connection and use that to record it
This allows you to change channels and watch something else, or use another app/go to the home screen etc.

 

This is just how our app works to record

Thanks for the detailed response.