Chris1 Posted December 10, 2023 Share Posted December 10, 2023 It seems that that the x5 won't play disney plus in 4k but i can can on my u5 Quote Link to comment Share on other sites More sharing options...
dishuser Posted December 10, 2023 Share Posted December 10, 2023 are you using same app version? Quote Link to comment Share on other sites More sharing options...
Chris1 Posted December 10, 2023 Author Share Posted December 10, 2023 Yes Quote Link to comment Share on other sites More sharing options...
Chris1 Posted December 10, 2023 Author Share Posted December 10, 2023 I use the one that was posted a while ago that you need to download Quote Link to comment Share on other sites More sharing options...
Chris1 Posted December 10, 2023 Author Share Posted December 10, 2023 Should i try this i see it come out 9 days ago Quote Link to comment Share on other sites More sharing options...
Chris1 Posted December 10, 2023 Author Share Posted December 10, 2023 Quote Link to comment Share on other sites More sharing options...
Emporium Posted December 10, 2023 Share Posted December 10, 2023 It won't hurt, but I don't think that is the issue. Are you connected to same TV (direct or though receiver or other device) ? Are they wired, or wireless ? If Disney plus thinks it doesn't have enough bandwidth, it will scale down. It will do the same if HDCP is not detected and it thinks you are going through some intermediate device. Maybe try swapping the HDMI cable. if the HDMI cable is marginal, it may not be able to properly detect HDCP which would inhibit 4k. Quote Link to comment Share on other sites More sharing options...
Chris1 Posted December 10, 2023 Author Share Posted December 10, 2023 I use the same hdmi in my u5 and i get 4k and both are wireless Quote Link to comment Share on other sites More sharing options...
Chris1 Posted December 10, 2023 Author Share Posted December 10, 2023 And using the same tv and the hdmi card is going rightbto the tv Quote Link to comment Share on other sites More sharing options...
Chris1 Posted December 10, 2023 Author Share Posted December 10, 2023 And only Disney plus parmount plus i have no problems with 4k Quote Link to comment Share on other sites More sharing options...
Emporium Posted December 10, 2023 Share Posted December 10, 2023 Which X5 do you have ? The Newer AX-C model, or the older one 64/128AI with AC WiFi ? The Wifi is not the same on both devices Before ruling out a potential bandwidth issue (as perceived by Disney Plus app), I'd say if possible, try to use a cable, instead of WiFi. Not saying you have a bandwidth issue, but I have no clue what algorithm Disney is using to decide one way or another. Just saying. Quote Link to comment Share on other sites More sharing options...
Chris1 Posted December 10, 2023 Author Share Posted December 10, 2023 I have the new one the c power and unfortunately i can do wireless because my modem is in the living room and the box is in the bedroom Quote Link to comment Share on other sites More sharing options...
dishuser Posted December 10, 2023 Share Posted December 10, 2023 then take it to living room and wire it to rule out wifi Quote Link to comment Share on other sites More sharing options...
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