Sally15 Posted November 25, 2023 Share Posted November 25, 2023 Hi, I see that other Buzz5 units have had software/firmware updates. When can I expect one for the E5. I have live TV crashing, CEC connection issues (rare), bluetooth remote (BT250) won't connect most of the time, video freezes but audio continues OK ( backup video player helps but still some freezing connection issues. Note that my other non Buzz TV boxes don't have the connection freezing issues.) Quote Link to comment Share on other sites More sharing options...
Emporium Posted November 25, 2023 Share Posted November 25, 2023 My E5 has been solid. No freezing issues at all with my service. I am wired however (not wireless). Are you wireless ? If so, just as a test, is it a possibility to connect it via wire ? Maybe it is an issue with wireless ? From the Update screen, can you post your Firmware version and IPTV software version ? Quote Link to comment Share on other sites More sharing options...
Sally15 Posted November 25, 2023 Author Share Posted November 25, 2023 Firmware 20230324 Buzz 5 App 5.0.799 I have tried both wireless and ethernet. Currently wired. Bell fibe internet 1G. Router in bypass mode. Have also tried VPN on or off Quote Link to comment Share on other sites More sharing options...
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