Program guide missing

[Ken Wludyka]

The program guide has stopped working.

Do I have som setting wrong?

HDIptv says I need to install smarters  is that true 

I havent had problems before without smarters

Box is x5 with bt 400 remote

 

[Emporium]

There should be no need to use smarters..   But nothing stops you from installing it in parallel to see if it makes a difference. It wil not replace your BuzzTV.

Considering they said smarters, I am assuming you are using an XC type login (ie: portal with username/password), correct me if I'm wrong.

Have you tried clearing the EPG, to force it to try to reload ?  From LiveTV, press Menu->Settings->Configuration.  Then scroll down to the GUIDE/EPG Settings section and select the CLEAR EPG option.   If something get's corrupted, it may cause minor issues.  While you are there, what is your "EPG Source" set to ?

After a few seconds, give it a few seconds and see if it starts loading.    Does the EPG say "No information" or does it say "Loading..." ?

Also please post the version of BuzzTV you are using.  Just press the MENU button, and it should be listed at the bottom as 5.0.xxx.

BTW: I know it is obvious, but are you sure the issue is NOT server related ?  If their EPG is not working, or outdated, it will obviously not populate your box.

 

 

 

 

[Ken Wludyka]

I will try your suggestions and get back to you.

I am using Extreme HDIPTV

Buzz box says No Information 

Thanks, Ken

[Emporium]

FYI, on this forum we don't mention specific service names...  It is not permitted.

 

No information, sounds like an issue on the server end, but try clearing EPG to force it to redownload and see if it continues.  And if it persists, you can try with smarters and see if it has same issue or not.

BTW Is the date and time on your box correct ?  Just making sure, since that could influence what you see or don't see in Program Guide

 

 

[Ken Wludyka]

All is working now , Dont really know what I did , Changed  EPG to server  source

It could have been the  Extreme IPTV source I dont know. 

 

Thanks for your help, Ken

[Emporium]

Pretty sure nothing you did made a difference.  It was probably a glitch on the server end.  

Either way, glad it is back up for you.  Cheers.

[dishuser]

6 hours ago, Ken Wludyka said:

All is working now , Dont really know what I did , Changed  EPG to server  source

It could have been the  xxxxx source I dont know. 

 

Thanks for your help, Ken

why do you keep naming the service?

Rule #1 No discussions or mentions about IPTV / OTT services, portal URL's and M3U list's.

Rule #2 No spam. All automated messages, advertisements, and links to competitor websites will be deleted immediately.

Edited November 20, 2023 by dishuser