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Just as a test, can you run a cable to the boxes ?  Maybe the new WiFi chips, have a compatibility issue with your WiFi.

IF your router has bandsteering enabled (where you only see a single SSID on WiFi and router decides if you are better to connect to 2.4Ghz or 5Ghz band) disable it.  This way you will get 2 separate SSID, 1 for 2.4Ghz and one for 5Ghz.  That way, you can test with each one separately.  2.4Ghz may be more congested, but had a longer range.  5Ghz is less congested and faster, but "stable" range is shorter.  On 5Ghz, with some routers, you "may" connect at high speed, but it can glitch regularly over longer periods of streaming.  Routers provided by ISP are typically junk anyhow and often unstable for streaming.



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10 minutes ago, Chris1 said:

The router and modem are from spectrum and are wifi 6

That is NOT what I asked. 

And just because Spectrum provided them, it does not make them good either.   Even if they were WiFi 7, they can still be junk.  My ISP provides me with a Hitron CODA-4680 cable modem/router.  It's a piece of junk.  I have put it in Bridged mode, and have my own pfsense firewall appliance as a router, and 3 enterprise class access points and a controller.  What they gave me is now used as a dumb modem and all the rest of the equipment is unrelated to them.

Test with Cable.. And for WiFi ensure you have 2 separate SSID (1 for 2.4Ghz and 1 for 5Ghz).   The joining of both bands on same SSID and allowing cheap crappy routers to decide which you connect to is a bad choice, and one that leads to connection problems.  If the router does NOT allow the separation of the 2 bands, then that is the first sign, that it is a cheap router.

If you don't want to try anything proposed, or answer relevant questions, or you know better on how to fix the problem, then you are on your own.



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