Studding

[Chris1]

It seems lately my x5 which i just brought and my u5 is studding  it tried all steam formats 

[dishuser]

download speed at box?

tried a vpn?

rebooted modem/router?

confirmed service worx on a different platform?

that's 4 out of 20

[Chris1]

I tried all that stuff and i.have 300 wifi speed

[dishuser]

7 minutes ago, Chris1 said:

I tried all that stuff and i.have 300 wifi speed

I must have missed where you posted that

speed was tested at box or that's what you pay for?

what happened when you tried a different platform?

that's 6 of 20

[Chris1]

Actually i pay 1g connection but the router and modem are in the living room so i het 300 in my bedroom by wofi and it doesn't do it  on my phone 

[Chris1]

And it also does it if i watch tivimate on it that why i think it is a software problem 

[Chris1]

It been that wau on the u5 since the last update 

[dishuser]

18 minutes ago, Chris1 said:

And it also does it if i watch tivimate on it that why i think it is a software problem 

if it does it on tivimate then it's a service issue

thanx for playing 20 questions

come again

[Chris1]

But doesn't do it on my phone and it been sunce the last update 

[Chris1]

Or my 4900

[dishuser]

all different OS's

until you actually post some detailed info I'm tapping out

I'm too old to play stoopid games

[Chris1]

Ehat do you what to know i been with buzztv since the 4500 i had two 4500 and yhen i got two 4900 then i got the u5 and i just got the x5 and plan on getting the p6 i really love buzztv i just need to get thid fixed 

[Chris1]

What do you what to know i been with buzztv since the 4500 i had two 4500 and yhen i got two 4900 then i got the u5 and i just got the x5 and plan on getting the p6 i really love buzztv i just need to get thid fixed 

[dishuser]

I have an issue and am not going to give any details

ask me some questions and I won't answer them accurately

are you ready to play 20 questions?

 

[Emporium]

Just as a test, can you run a cable to the boxes ?  Maybe the new WiFi chips, have a compatibility issue with your WiFi.

IF your router has bandsteering enabled (where you only see a single SSID on WiFi and router decides if you are better to connect to 2.4Ghz or 5Ghz band) disable it.  This way you will get 2 separate SSID, 1 for 2.4Ghz and one for 5Ghz.  That way, you can test with each one separately.  2.4Ghz may be more congested, but had a longer range.  5Ghz is less congested and faster, but "stable" range is shorter.  On 5Ghz, with some routers, you "may" connect at high speed, but it can glitch regularly over longer periods of streaming.  Routers provided by ISP are typically junk anyhow and often unstable for streaming.

 

 

[Chris1]

The router and modem are from spectrum and are wifi 6

[dishuser]

and it continues...lol

[Emporium]

10 minutes ago, Chris1 said:

The router and modem are from spectrum and are wifi 6

That is NOT what I asked. 

And just because Spectrum provided them, it does not make them good either.   Even if they were WiFi 7, they can still be junk.  My ISP provides me with a Hitron CODA-4680 cable modem/router.  It's a piece of junk.  I have put it in Bridged mode, and have my own pfsense firewall appliance as a router, and 3 enterprise class access points and a controller.  What they gave me is now used as a dumb modem and all the rest of the equipment is unrelated to them.

Test with Cable.. And for WiFi ensure you have 2 separate SSID (1 for 2.4Ghz and 1 for 5Ghz).   The joining of both bands on same SSID and allowing cheap crappy routers to decide which you connect to is a bad choice, and one that leads to connection problems.  If the router does NOT allow the separation of the 2 bands, then that is the first sign, that it is a cheap router.

If you don't want to try anything proposed, or answer relevant questions, or you know better on how to fix the problem, then you are on your own.