Kanadoos Posted September 29, 2023 Share Posted September 29, 2023 After the last update my box won't switch off. The power button still works for the tv but not the box Quote Link to comment Share on other sites More sharing options...
Emporium Posted September 29, 2023 Share Posted September 29, 2023 Check your HDMI CEC settings. May need to enable virtual CEC or play with some combination of settings in that menu. Quote Link to comment Share on other sites More sharing options...
Kanadoos Posted September 29, 2023 Author Share Posted September 29, 2023 It is my Buzztv remote that won't switch the tv box off Quote Link to comment Share on other sites More sharing options...
Emporium Posted September 29, 2023 Share Posted September 29, 2023 31 minutes ago, Kanadoos said: It is my Buzztv remote that won't switch the tv box off Well, maybe you should post in the correct forum for the box you have. This is the general BuzzTV 5 software thread. And also specify which remote you have BT100, BT200, BT250, BT300, BT400 ? Quote Link to comment Share on other sites More sharing options...
Kanadoos Posted September 29, 2023 Author Share Posted September 29, 2023 I got the BT400 and after the Buzztv X5 did a software update now the power button on the BT400 won't switch the box off. it still works for my TV. All the other buttons works fine Quote Link to comment Share on other sites More sharing options...
Emporium Posted September 29, 2023 Share Posted September 29, 2023 (edited) Yes, but your ISSUE is NOT related to BuzzTV 5 software. BuzzTV 5 is only the software for the IPTV. The issue you are having is related to the box, remote or firmware update. Nothing to do with BuzzTV 5 update. Very different things.. You got MORE than just a Buzztv 5 update. Either way.. Try doing a factory reset on the remote first. Then before reconfiguring anything, try to see if it can turn your box off (since it will be using IR only at this stage). Then if that works, go ahead and redo the rest of the remote setup process. BT pairing and TV setup.. The manual for the remote can be found here: https://buzztv.com/site/wp-content/uploads/2022/05/BT400-300_manual_WEB_v6_Compress.pdf Either way, the HDMI CEC options are still a valid thing to check since it uses CEC to put the box in standby mode when the TV is turned off. Quite possible that CEC settings have been altered after the last firmware update. Edited September 29, 2023 by Emporium 2 Quote Link to comment Share on other sites More sharing options...
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