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Keyboard does not show on screen


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I am trying to add another url to my list of servers and when I get to the url line I cannot get a keyboard to show up on screen so I can enter. In the past I did something that brought it up automatically just using the remote. Now I cannot get it to do anything. I clicked on Reset Info  and it cleared the info on the url that was there but I cannot enter anything. What am I doing wrong? I do not have an external keyboard  and I never had one but I could always do entry and now I cannot.  Pleasehelp

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