Mark7

Pick mine up about 3 weeks ago. I think this is my new Go To box...

8K server and High Speed internet, 2 Terabit Samsung Pro card, it really is a beast. 

Thanks,

Mark7

I think your power supply may have failed. 

Try and get a new one, the unit is probably fine.

Mark7

On 4/24/2025 at 6:31 PM, RL2818 said:

My box constantly re boots sometimes several times a day. Tech support after 2 weeks haven’t really helped in any meaningful way. Happens on different tv’s at different times of the day. I have several X5’s of differing models and only this ones acting up,,right from the day I got it last fall. 

I honestly think you need a new Power supply. 

I've seen them fail, during Voltage Spikes before. Replace it, your good to go.

Mark7

Hi guys, here is my scenario, had a customer "Burn Up" 3 Classic 4500,s after about 3 months.  No way, I said.

I replaced all 3, No Charge. Started playing 20 questions with him.

Turns out he was plugging in a Hard Disk Memory unit that drew more power then the Buzz 4500 Power Transformer could provide to the Classic. He switched to Thumbnail Storage Drives, or USB storage Drives, and the problem went away. 

.I got new Power supply's for all 3 units, and they are working fine, to this day. Mother's and Girlfriend's boxes. Just a complete Reboot, and set up. No damage inside. 

You can't draw more power than the Supply Transformer can Provide. 

The USB ports can only provide a small amount of Operation Voltage / Amperage /  Watts

Not sure if this will help, but like i said, this was my scenario.

Mark7

Nice, I need a few of those, please

Disconnect the Ethernet cable to your Buzz Box as well.

It will work better.

Mark7 

Okay, all of my Buzz products, including customers IP providers, wired ethernet, has measured average 90 Mbs.

I have Starlink with 200Mbs, wired 90 Mbs, through DLink Fast switch, Cat 7 for the router. On the P6, and everything else, 7 boxes....

On Wireless StarLink G5 Wireless, connection P6, 200 Mbs. 

All of my Buzz Boxes never went above 90 Mb, in any connection, or country, or IP provider Feed. 

I have a customer that has 900 mbs measured by Anlaiti, WiFi, ethernet wired, 90 Mbs.    

Hope this helps, Its not your IP provider.

I travel a lot, and test these boxes everywhere.

Thank you,

Mark7

1 hour ago, nbs. said:

Did you message allaboutbuzz with your info the other day when I suggested it?

Yes, there is a fix in the works.

Thank you for your help.

Mark7

Sorry, I did not think that would be a problem.  

Hi razor07 can you show us a picture or a screen shot?

Yes, I will be at Buzz HQ next week. Love the P6, but understand programming issues. 

Thanks everyone for you help.

Still have 2 Killer XRS4900 MAX as back up. And a U5  

Okay, the MAC server is working on Buzz6, but I had to disconnect the power to the P6 for it to work properly.

Not sure what caused that, but P6 with Buzz6, 3 XC servers, and 1 MAC is now working.

Thanks  

Okay, all 3 XC servers came back on line, after Deleting them all, and the Cache.

Reloaded, and now they are all working.

Now, trying the MAC server, on Buzz6

Will let you know how it goes.

Thank you, everyone for your help 

Okay, that took a while, Deleting took 2 minutes for each XC Server. Cleared Cache on Buzz6. Cache was at 660mb.

Put first URL in, and it connected, no changes in URL address.

Now for the 4 other servers.

 I did load 1 server into Buzz5 and it worked perfectly.

Will update after loading the rest of the servers, including the MAC server.

Thanks Ryu

Okay, will do. I'll let you know in a few minutes

Okay, tried /c on all 3 different XC Servers on Buzz6, still doesn't work.

Thanks for the suggestion. 

I know it was working on the Labour Day weekend...

3 different portals, none with /c at the end of the URL

Thanks

Okay, Thank you. 

Just noticed it today, Football Sunday

Hi guys, just noticed my P6 Buzz6 not loading (3) XC Servers. Channel Stream Error.

And the Guide defaults to True 4k Bloomberg channel. Does not matter what XC server is selected.

It does load a MAC Server (1) on P6 Buzz6.

My XRS4900 loads all the same XC servers properly.

Any ideas why?

Thanks, Mark7

I was able to brighten the picture up:

Settings-Device Preferences-Display&Sound-HDR-HDR Mode-Vivid Max Brightness-1200

Hi everyone, the Hard Start seems to have fixed the Freezing problem. Thank you everyone for the support.

Side note: the server info did have to be reloaded. Fully expecting that.

Mark7

No, what is the procedure for that?

I assume all server info, and settings,  will be erased, correct?

Thanks, Mark7

Okay, both boxes have adequate air flow, not Hot.

Switched installations, same box, same freezing, so not HDMI, Power supply, Internet provider, or server,,,

Will swap it out, and bring it to Buzz next week. 

Thanks everyone for your help.

Mark7