dishuser

that's because most are a year old

it means you gave crap info in your first post but expected my crystal ball to be plugged in ...lol

https://stbtalk.com/index.php?/forum/42-xr4000-xrs4000/

what happens when you press ok and left arrow buttons?

yes there is a hard reset starts you off fresh

try a hard reset

less typing which means less mistakes...lol

in streaming line there is no option to load a file go to Streaming Line and fill out the portal url,user name and password

if url includes port number be sure to add it

try this in streaming line http://Glory URL6/get.php?username=xxxx&password=xxxxx&type=m3u&output=mpegts the parts in bold are all you need

you do if you want guide

you can leave it or name it what ever you want

there's 2 lines in m3u option second line is for epg

enter server settings and select streaming line

so they gave you url,username and password?

there's a buzztv 4 update pending that should fix issues

is home screen set to media player?

press and hold blue button until it turns off instructions are on back of remote

not sure why you're telling me this as both my arq-100's work on all my buzz boxes

try a hard reset

the one from amazon probably wasn't working properly unless it was old stock the one from the 3900 should be fine as is

when did you get your arq-100?

is it plugged into lan or wan?

all models can

why not just format it with the buzz?