Stugots

BuzzTV 2 is designed for Android 7 BuzzTV 4 is designed for Android 9 We have customers asking to upgrade from 2 to 4. This is the first request to downgrade. Please email us cs@buzztv.com with your serial number to further assist you on this.

lots of channels has nothing to do with RAM. software,cache, API and server effects the speed. We're adding a new feature to clear EPG cache which will help improve loading time on the Guide.

unfortunately its not easy to support this feature on Android 9. We're working on a solution at the moment.

This looks to be a software issue. were looking into the problem

changing the default new episodes list will make some people happy and other people unhappy. this is why we added the green button option. we can look into an option to set all episodes to show default 9-0 vs 0-9

does your provider support EPG? are you using Mac address portals or streaming lines?

This model is 10/100Mbps

The app your using is design for mobile phones which uses GPS . At this time location services on the box isn't supported.

please explain what do you mean by group options?

the last email we got from you was December 2018. please double check the spelling of the email and resend again.

amlogic sdk originally only supported 32bit for this processor (s905x2). I believe 64bit is either coming or in beta at the moment.

please email cs@buzztv.com with your serial number . thanks

EPG was never supported for M3U before. its a new feature we'll be adding.

are you still experiencing same issues after yesterdays app update?

RAM has nothing to do with EPG loading.

the update was sent yesterday morning. not all boxes get updates at the same exact time.

please be more specific. do you get a error message? ***first check if your box have memory available. if you dont have enough memory your box will not take any updates.

its been removed. we will investigate all your findings. tks

this FW was tested for 8 weeks internally and with many beta testers across North America, Europe and Caribbean. Keep in mind theirs 100's of service providers and not all providers are structured the same. for VOD / TV series we recommend the default player. for Live TV you can try Default or Secondary .

were not missing any players. we purposely removed the excess players from XPL3000 to focus on 2 main players. are you getting micro freezing on all channels or some channels? EPG crashing the app is the first time this is being reported. are you able to reproduce this issue over and over? EPG loads INSTANT on some providers and slow on other providers but crashing part is the concern here.

We never supported m3u EPG so we remove this option temporarily since it confused people. Later this month we plan to add support for EPG

Other brands don't support this feature for the same issues we experienced. You wont be the only person with this opinion but it was a decision we had to make.

Can you confirm which model box you have? The app version you posted is very outdated . For 1GB box we recommend Android 6.

Changing the mac option was not intended or designed to used the way your using it. Hence the reason why it was hidden feature in the first place. Because it created too many issues for consumers,providers and resellers it had to be removed. I cant explain it in any other way..... Use streaming line or another APK that allows you to change mac address are 2 easy solutions.

test your remote to see if its working properly