How can I tell what box I have? My serial number BuzztvB53497XXXX under official firmware it says B5 V20241010. I keep telling it to check for updates, but I don’t see this new update avail. I can’t seem to find any other way to update it??? I’m having lots of issues with favourited programs not being updated to show all available episodes. I also get a lot of tv guide no information about or unable to start a past tv program. Very frustrating. Any help would be greatly appreciated!!!