I am recording from the EPG for the program that I want and then setting up the recording as per the prompts. I have then used several methods, first by shutting off the box, when that didn't work I kept the box with the same channel selected as the scheduled recording. I am using XC codes to set up my playlists. I should mention that I have had success recording with tivimate installed on the same buzztv box. I have also changed from Primary to Backup service with the same results. Any other suggestions on how to record using the Buzztv player would be appreciated.