Opazzno_NooB

Well done for finding the problem and solving it. I'm very glad that I can continue to watch through my native buzztv player. If possible, solve the problem with displaying all audio tracks on buzztv in a standard player and not in an alternative one. Thank you.

In general, I tested all day and came to the conclusion that there is some kind of bug in the firmware. I have 2 TVs and 2 set-top boxes. 1 TV Sony 65x93l + buzztv x128i 2 TV Sony Oled 77x83l set-top box buzztv u5. Installed a third-party player Televizo premium version had to buy. And what I see is everything works, hevc, each channel has 2-8 audio tracks. UHD channels work without ripples. And you say that this is a problem with the memory on the console or the processor? Now there are no problems on two consoles. Thanks to everyone who proved to me that after the update, the memory and processor began to work poorly on two consoles, and some other video and audio settings changed.

I installed a third-party Tivimate player, there are no more problems with hvec channels, but with 4k channels, ripples are present on two set-top boxes.

Maybe install some third-party player to view iptv, can you advise what to put?

In the settings of the set-top box, the minimum settings for sound and image. Can you show me what is there that can influence my problems so much?

Once again I went through the settings, everything was the same as it was before the firmware. The only thing changed from always hdr to adaptive hdr

But the problem with the channels on the hevc codec is that the picture freezes and the sound goes on. This is on all channels with this codec. Before the update, this was not at all ( 20230826_113348.mp4

I also noticed on one of the channels if the channel comes with a 5.1 audio track, then when I switch to it the picture is on and there is no sound, and if I turn off the sound track when I press the green button on the remote control, then the picture starts to go but without sound. If I turn on the audio track again, the picture stops and there is no sound. And here is a short video about what I wrote above about 4k channels. On two devices after the update, such a problem. Buzztv x128 and Buzztv u5 20230826_113003.mp4

what settings? The picture costs 4k in the settings, adaptive hdr costs what else can be changed in the settings? Then he noticed that on channel one in the standard player he sees only 1 sound track. And if I start viewing from the phone in the Tele ... o program, then all the tracks are present on the same channel and there are about 8-10 of them to choose from. And in the prefix for some reason there is only 1 track. Can you tell me what settings in the console I need to look at? Oh yes, I have a home theater Nikamachi sse earc 9.2.2 The screenshots show that there is only 1 track on the console and a lot on the phone. Is this a glitch or what?

I flashed my second x128i with new software. The problems are the same as on U5 on hevc, the picture freezes and the sound goes on, on 4k channels the same ripples as on the u5 prefix. And you prove to me here that this is a problem with the device. This is a problem with the firmware, it's a curve.

epg, I cleared the cache, but I did not find where to clear it. I'm not panicking, I just don't understand why posting a raw update? Updated because the old software got its own problems. And where does the chip or RAM? When everything shows well, namely on 4k channels, when you switch to it, everything is ok, but it’s worth pressing ok, so such a ripple thing comes out. You press the button back on the picture and everything again shows the picture normally.

prefix buzztv u5 after the last update on channels with the hevc codec, the picture shows for a while then freezes and the sound goes on. And on channels with the av1 codec, everything works fine. 2 why not all tracks are seen by the main player? The alternative player sees all the tracks but it closes. The interface of the set-top box is constantly rebooting. Stopped loading epg.xml constantly writes it is not possible to load xml.epg. Why did you break everything again? In another room there is x128 buzztv there is an old update so everything works as it should and hvec channels. Then I also noticed if you switch to the 4k channel and press the OK button, white stripes fly out on the whole screen and close all content until you press the back button, then everything is OK. In general, you broke everything again (

hello, I have a box u5 32g + ssd wd red1tb. Latest firmware. Such a question is why when I click, for example, on updating the system, it seems to want to go there and back returns to the previous screen, it behaves the same way when I want to get into the settings of the remote control, it seems to switch and go back to the previous page. I can’t get into these applications at all, but otherwise everything is ok.

Hello dear. Send me new power supplies from U5 and X5-128. From U5 I put a red diode on the U5 prefix and the red diode is on, it's not about the block, the prefix arrived without leaving) Dear, tell me what to take Buzztv x5-128 or Buzztv U5. It's just that on U5 I like that you can put an ssd inside and a little better iron, but I'm afraid that the defective one will come again) what should I do? Which one to buy?

Yes, I flared up and I realize it, yes, I am attaching my block from U5 to 12v. But I am sure that the problem is in it I have a feeling. When I get a block, I'll check it and write it down here)

In general, I decided to order a new power supply for U5 at 12v, something tells me that the problem is in it, but if the problem is not solved, then I will buy a new U5 prefix.

How can it work if it doesn't work? How do they solve the problem if they go to the same place, hdmi, reset, turn it on, turn it on like this, do it then do it. I tell them that I did all this before writing to you. But they don’t hear me, they still ask the same thing only in a different way, for two days of correspondence and 0 sense. They shot a video for me, well, we don’t see how you connected hdmi to the box, I say, but that it can be connected somehow differently? I tried 3 different native cables, then I unpacked the new one and the cable that I currently have on the Buzztv x5 and still I get a red light. There is no solution to the problem. I tell them that there is such a thing as a factory defect, since such a thing happens almost immediately when a new device is connected, I explain to them that I am very well versed in technology, I’m with her on you, but she keeps me for some fool. I already regretted that I bought this box there. It's not about money, it's about not being able to solve problems. I remember buying in China, if there is a problem, then they solve it for you in a day, but here it’s been 3 days and I’m sure today will be the same as yesterday and the day before yesterday, do this, connect a new hdmi cable, do a reset.

Yes, the box is new to her for 2 days, the first day everything was ok, and on the second day the red light. I took the SSD out and it didn't help. I say in support that the only solution to the problem is to replace the power supply or the box itself, but support is stubbornly trying not to solve the problem, but to enumerate proposals in a circle on what needs to be done so that there is no red color and does not want to admit that I have a defective device . I have a feeling that I will be left with a broken u5 box and they will not change it for me.

I'm tired of talking to buzztvglobal.com support. They are trying to convince me that I have a bad hdmi cable. I sent them a photo and sent a video that I used different cables and even a different TV. And they stand their ground) tell us right away, we won’t change anything for you and we won’t return it. Although I only need a replacement box and not a refund. Were they always like this?

Yes thanks already contacted and have a dialogue with them.

To my great regret, this did not help, it still burns red ((it's a shame. A new box a day for her and so it happened (((

In general, I tried two hdmi cables and nothing helped, everything is the same. The red diode is on. I noticed that when you connect even to another hdmi port on the TV, he sees that they connected the hdmi3 or hdmi 4 port, but there is no picture and there is a red lamp on the BuzzTv u5 set-top box (it feels like something with the power supply from the set-top box.

Thank you for your help dear. Yes, when I turn off the power, the red diode goes out, I use the native power supply that came with the box and the native hdmi cable, now I'll try to change it to another one and unsubscribe.

No, it did not work, the red LED in the middle is still on. I tried to pull out ssd 1tb wd red, it also did not help. (((

Hello dear. Tell me I bought BuzzTv U5 left ssd 1tb everything set up everything worked, after a couple of days I turn it on and it does not respond, the red diode is on and that's it, turned off and turned on the power supply there is no reaction what's the problem?