sunnyc

Is there a way to do a physical factory reset?  I don't see any tiny hole or reset button on the device?

I am a new user to this device.  So far, I love the device.  I have one annoying problem.  Every now and then when I disconnect and connect power the device constantly cycles thru boot.  Home screen will appear for a fraction of time and will boot. LED will go blue to red and keep cyclces.  

I tried disconnecting and reconnecting power, sometime it helps.  I am running the latest firmware dated 14th July.

youtube app works when I connect with wifi.  Thanks 

2 hours ago, allaboutbuzz said:

Unplug Ethernet
Setup Wifi

Now open Youtube
 

There is a bug on Android for Youtube when using Ethernet, were working on fixing it though.

I will try the wifi method and update here.  Thanks.

I just got the box(X5 128AI) and powered it on.  When I try to run youtube (no updates, stalk installed from factory) it shows the reboot screen (blue light is on) and comes back to buzztv home screen.  I have updated the box with latest firmware (V20220714).  

As seen in similar youtube posts, I cleared storage and cache (it should not matter, as the box is brand new and just being powered).  Any help?