Yes I am pointing it directly at the end of the cable. It is less than a year old. The bluetooth worked fine on one of my tv's. I unpaired it and moved it to another tv and it has not worked right since the move. The home screen looks ok, It looks like wifi and bluetooth are connected since thicons are bright. However non of the buttons work except the input and tv power key. I'm about ready to give up on it. I contacted support and got a response asking a couple of questions but haven't heard from them since. Thanks for trying to help. It is appreciated....