Nou

Hi iv got the vidstick 400 and the vidstick max i’ve got the new update on my 400 but I can’t seem to get it on my max for some reason it isn’t working I’ve been putting the code in 2015 for the last three days and still it won’t show I’ve just tried putting it in twice and unplug my TV and my steak and tried it again and nothing could you please help thank you