Emporium Posted February 23, 2023 Share Posted February 23, 2023 Have you tried another HDMI port ? Have you also tried plugging something else into that port to see if the TV detects it ? Do you have another TV (or even a computer monitor with HDMI input) that you can try it on ? I used to have a DVD player which a cheap Insignia TV could never display, and no matter what I did it would not work. Connected it to a samsung in the next room and it worked fine. Strange one. Quote Link to comment Share on other sites More sharing options...
Ray Posted February 23, 2023 Share Posted February 23, 2023 do I return for an exchange? Quote Link to comment Share on other sites More sharing options...
dishuser Posted February 23, 2023 Share Posted February 23, 2023 1 hour ago, Emporium said: Have you tried another HDMI port ? Have you also tried plugging something else into that port to see if the TV detects it ? Do you have another TV (or even a computer monitor with HDMI input) that you can try it on ? I used to have a DVD player which a cheap Insignia TV could never display, and no matter what I did it would not work. Connected it to a samsung in the next room and it worked fine. Strange one. they said they tried different cables and tv's 1 Quote Link to comment Share on other sites More sharing options...
dishuser Posted February 23, 2023 Share Posted February 23, 2023 3 minutes ago, Ray said: do I return for an exchange? contact cs@buzztv.com and submit a ticket Quote Link to comment Share on other sites More sharing options...
Ray Posted February 23, 2023 Share Posted February 23, 2023 I'm using a tcl roku tv. I tried other ports and another tv at a hotel yesterday Quote Link to comment Share on other sites More sharing options...
Ray Posted February 23, 2023 Share Posted February 23, 2023 ok. I'll do that. thank you all. Quote Link to comment Share on other sites More sharing options...
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