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No Audio


Misiu

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I upgraded to BuzzTV 5 about 2 months ago. It was working just fine until about 4 days ago when I lost audio on all Polish Channels. Any English Channels are working fine. I tried to switch video provider and that worked, audio on Polish channels was back, HOWEVER that created new issue where I lost some of English channels (either black screen or message saying no stream available) and started to get audio from multiple channels when watching a single channel. In other words switching video input is not a solution. I have another box that uses version 4 and I have no issues with anything. Audio works just fine on all channels, all channels are working fine and I don't receive any messages about no available steams. 

When I go to Subtitles and Audio on any Polish channel, it says that Audio is DISABLED, however when I try to change to POLISH, STEREO screen goes black and I get message "decoder initialization error"

how do I fix Audio? Can I revert back to version 4?

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52 minutes ago, Misiu said:

I upgraded to BuzzTV 5 about 2 months ago. It was working just fine until about 4 days ago when I lost audio on all Polish Channels. Any English Channels are working fine. I tried to switch video provider and that worked, audio on Polish channels was back, HOWEVER that created new issue where I lost some of English channels (either black screen or message saying no stream available) and started to get audio from multiple channels when watching a single channel. In other words switching video input is not a solution. I have another box that uses version 4 and I have no issues with anything. Audio works just fine on all channels, all channels are working fine and I don't receive any messages about no available steams. 

When I go to Subtitles and Audio on any Polish channel, it says that Audio is DISABLED, however when I try to change to POLISH, STEREO screen goes black and I get message "decoder initialization error"

how do I fix Audio? Can I revert back to version 4?

I replied to your Ticket/Email through tech support
As this exact ticket/writing was in the email you sent

Please try it
It should resolve your issue

 

Thanks

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