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JLH

Buzztv X5

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I just got the buzztv X5 

Hooked it up, works great but

When I try to play a Dolby digital 5.1 or Dolby Atmos or Dolby digital plus movie... the movie plays but I get no sound...those movies play fine using my buzztv 4900

It works with my 4900 xrs... the audio output in the 4900 includes Dolby Atmos with Dolby digital plus, Dolby digital, Dolby digital plus, dts, dts-hd, AAC, Dolby truehd...
 
As the movie plays with my sound system
 
Maybe it's just a settings within the X5 but can't seem to find it... when going in display & sound, all I see is s/pdif... I wonder if I'm not looking in proper section to enable some audio output
 
When playing those movies with my 4900, it shows Dolby digital 5.1 or Dolby Atmos on the receiver
 
But with the X5, it only says PCM on the receiver 
 
Thank you

 

 

 

 

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39 minutes ago, JLH said:

I just got the buzztv X5 

Hooked it up, works great but

When I try to play a Dolby digital 5.1 or Dolby Atmos or Dolby digital plus movie... the movie plays but I get no sound...those movies play fine using my buzztv 4900

It works with my 4900 xrs... the audio output in the 4900 includes Dolby Atmos with Dolby digital plus, Dolby digital, Dolby digital plus, dts, dts-hd, AAC, Dolby truehd...
 
As the movie plays with my sound system
 
Maybe it's just a settings within the X5 but can't seem to find it... when going in display & sound, all I see is s/pdif... I wonder if I'm not looking in proper section to enable some audio output
 
When playing those movies with my 4900, it shows Dolby digital 5.1 or Dolby Atmos on the receiver
 
But with the X5, it only says PCM on the receiver 
 
Thank you

 

 

 

 

What app are you using when trying to play these movies? 

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19 minutes ago, allaboutbuzz said:

What app are you using when trying to play these movies? 

VLC or sometimes Kodi which I have enabled passthrough

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Just wondering why with the 4900 everything sounds great with my surround system and shows Dolby digital 5.1 or Dolby Atmos on the Sonos app

And with the X5 it says PCM 

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2 hours ago, JLH said:

I just got the buzztv X5 

Hooked it up, works great but

When I try to play a Dolby digital 5.1 or Dolby Atmos or Dolby digital plus movie... the movie plays but I get no sound...those movies play fine using my buzztv 4900

It works with my 4900 xrs... the audio output in the 4900 includes Dolby Atmos with Dolby digital plus, Dolby digital, Dolby digital plus, dts, dts-hd, AAC, Dolby truehd...
 
As the movie plays with my sound system
 
Maybe it's just a settings within the X5 but can't seem to find it... when going in display & sound, all I see is s/pdif... I wonder if I'm not looking in proper section to enable some audio output
 
When playing those movies with my 4900, it shows Dolby digital 5.1 or Dolby Atmos on the receiver
 
But with the X5, it only says PCM on the receiver 
 
Thank you

 

 

 

 

Were looking into why this is happening
Will report back more once we have more information

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Posted (edited)

I'm sorry I'm new and don't really know how this forum works

So sorry for repeating 

Must have clicked wrong button

Still learning

 

 

 

 

 

Edited by JLH
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