Mark7 Posted January 29, 2022 Share Posted January 29, 2022 Hi guys, just received 2 XRS 4000's from Amazon. Started the Set Up on the first one, and during the Checking for Updates, it pops up "Device not Authorized" Then it says to contact cs@buzztv.com with the serial number. I can send it to someone that can help. please. Anything I can do before Monday? I have 4 other Buzz Tv products, none did this. Thank you, Mark7 Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 29, 2022 Share Posted January 29, 2022 (edited) i had that happen a few times Pm allaboutbuzz with your server id did you reboot a couple of times? sometimes that helps Edited January 29, 2022 by nbs. 1 1 Quote Link to comment Share on other sites More sharing options...
Mark7 Posted January 29, 2022 Author Share Posted January 29, 2022 Like a Power Reboot? Pull power cord while it is running? Thanks, Mark7 Quote Link to comment Share on other sites More sharing options...
Mark7 Posted January 29, 2022 Author Share Posted January 29, 2022 Thank you Allaboutbuzz and NBS for your help. XRS 4000 is downloading. Number 5 and 6 Buzz Boxes for the stable/house !!!! Thanks, Mark7 3 Quote Link to comment Share on other sites More sharing options...
nbs. Posted January 29, 2022 Share Posted January 29, 2022 1 hour ago, Mark7 said: Like a Power Reboot? Pull power cord while it is running? Thanks, Mark7 I just meant a normal reboot using power button Glad it's worked out 1 Quote Link to comment Share on other sites More sharing options...
Velocity1982 Posted February 22, 2022 Share Posted February 22, 2022 Im hoping someone can help. I purchased an XRS4500max and it says that my device isnt authorized. I tried re-booting but still givong me the authorization error. Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 22, 2022 Share Posted February 22, 2022 (edited) You can try a couple of times If still not working email buzz with your device id Cs at buzztv.com Edited February 22, 2022 by nbs. 2 Quote Link to comment Share on other sites More sharing options...
nbs. Posted February 22, 2022 Share Posted February 22, 2022 It did take me 3 4 times once Other time I had to wait Quote Link to comment Share on other sites More sharing options...
Velocity1982 Posted February 22, 2022 Share Posted February 22, 2022 2 minutes ago, nbs. said: It did take me 3 4 times once Other time I had to wait Thanks for your quick response. Unfortunately I have to wait. Thanks for your help. 2 Quote Link to comment Share on other sites More sharing options...
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