PVR not recording

[JS157]

We have XRS4500 and it will not record / pvr properly.

We have firmware V20220106, IPTV version 5.0.795. it was last updated January 14, 2023 (yesterday).  

I have rebooted the modem, router and buzz box.

We have 55 GB of storage available

2 problems:

1. it only records 30 minutes of a 2.5 hour program - we confirmed that it was set up to record the full 2.5 hours, but the listing this morning showed that only 30 minutes was recorded but the recording completed 'successfully'.  We have tried using the 'rec' button  on the remote when in the guide and we have tried scheduling a recording from the pvr tool (what a pain that is)

2. tried to access the recording and was told 'recording not found'.

Appreciate your help,

JS

 

[ger482]

was there a fix for this? I have the same issue with recordings shutting off after 30 min on both my 4500 and 4900 units.

[Emporium]

I don't have this issue on my 4500 or my 4900.  On my 4900 I use it to record 1 show weekly (just in case I miss it).  On my 4500 I have a test recording which records 1 channel 3 times a week for 1hr, and they all seem good. My recording go to internal drive on my 4900 and a USB stick on the 4500.

Just curious, in your Configuration menu, on the bottom, do you have the choice to change stream format (ie: HLS/M3U vs TS) ?  If so, try changing stream type.  Could be the stream itself.

 

 

 

[dishuser]

if your stream froze the recording will not work

[Earl73]

All my recordings are not working either. Every day this week my recording time is 00:00:00 

 

They say REC at the time but when I go to play there is nothing to play.

 

Recorded fine Friday but my next recording (Monday) has started a string of non recordings

 

[Earl73]

All my recordings are not working either. Every day this week my recording time is 00:00:00 

 

They say REC at the time but when I go to play there is nothing to play.

 

Recorded fine Friday but my next recording (Monday) has started a string of non recordings

 

[Earl73]

Nevermind. It appears that my PVR service is taking up 52GB of space so it leaves enough space for 1 recording.

 

Will need to add external space

[dishuser]

1 hour ago, Earl73 said:

Nevermind. It appears that my PVR service is taking up 52GB of space so it leaves enough space for 1 recording.

 

Will need to add external space

holy

mine isn't even at 1mb