Loading issues, Connecting to wifi,

[osh]

Hi some of my friends have been experiencing some issues with there XR4500. Both are separate issues.  

Issue 

1. Wont load portal and get stuck at loading. i have reset the server on my end, ask them to reset their modem but still says loading.

2. When connecting to Wifi, 2 of my friends were unable to connect. the done option was no popping up. This only seem to happen when switching to a new wifi connection 

[allaboutbuzz]

1 hour ago, osh said:

Hi some of my friends have been experiencing some issues with there XR4500. Both are separate issues.  

Issue 

1. Wont load portal and get stuck at loading. i have reset the server on my end, ask them to reset their modem but still says loading.

2. When connecting to Wifi, 2 of my friends were unable to connect. the done option was no popping up. This only seem to happen when switching to a new wifi connection 

1.  Have you tried connecting to it with a VPN or have you tried typing in the same server url onto a web browser on your phone or PC connected to the same Wifi to see if it works there?

 

2. Are there any error messages they get?

[osh]

Hi, 

i haven't tried to vpn method, 

the server and internet seem to be running.