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stuck on boot screen won't take update


James

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Hi I have a xpl3000. I have like 4 of them. One of them is stuck in boot black screen with symbol. I have hard reset it like 10 times. I reload it all then when I go to punch in server number it crashes. I also try to power cycle then it goes to black screen again. It won't take the latest software its stuck. I have tried deleting the browser data. I have also tried to check for updates but nothing happens. It keeps on booting me out. Please help me. Thanks it is stuck on firmware from 2017.

Thanks

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The box is stuck on the bootup screen logo. I have tried a hard reset with a pin 10 times. I cant get it to move ahead please help me. I need the latest firmware. its showing firmware from 2017. I even Reset it yesterday and it wouldnt update at all.  Everytime I tried to enter livetv to enter server info it would crash. Please help me.

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it won't allow me to even attempt to punch in any server number from live tv and or even BuzzTV app they both are crashing. I can't even get to the menu screen it crashes to read the software version. I do know its from 2017

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1 minute ago, James said:

it won't allow me to even attempt to punch in any server number from live tv and or even BuzzTV app they both are crashing. I can't even get to the menu screen it crashes to read the software version. I do know its from 2017

But you can get to the mainscreen after bootup?

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