George Posted March 15, 2020 Posted March 15, 2020 On the Buzz TV xrs4000 there was an update the other day I did that corrected the titles in English on the VOD but not playing in English on the VOD who do you talk to about getting this taking care of does anybody have actual number or a website you can go to so they know about this Quote
G2P Posted March 15, 2020 Posted March 15, 2020 On 3/15/2020 at 2:59 PM, George said: On the Buzz TV xrs4000 there was an update the other day I did that corrected the titles in English on the VOD but not playing in English on the VOD who do you talk to about getting this taking care of does anybody have actual number or a website you can go to so they know about this Expand you mean your English VOD playing in different language? Quote
Wolves Player Posted March 15, 2020 Posted March 15, 2020 Yes I don't know who you call or you talk to there's no number or website that you can inform them about this the update only fixed part of the problem not the whole thing I don't think they tested it first before posting it Quote
nbs. Posted March 15, 2020 Posted March 15, 2020 On 3/15/2020 at 6:07 PM, Wolves Player said: Yes I don't know who you call or you talk to there's no number or website that you can inform them about this the update only fixed part of the problem not the whole thing I don't think they tested it first before posting it Expand The update was an update to fix an issue with one server There has not been any major update to fix any issues there is a website getbuzz dot tv and use the contact us Quote
Nathan Posted March 23, 2020 Posted March 23, 2020 My xrs4000 VOD hasn't worked since January. As of today, March 23 it's says there are no new updates. Every time I select a movie it say the media format is not supported. Quote
nbs. Posted March 23, 2020 Posted March 23, 2020 did you try the other media player? menu ,configuration Quote
Nathan Posted March 23, 2020 Posted March 23, 2020 On 3/23/2020 at 11:19 PM, nbs. said: did you try the other media player? menu ,configuration Expand yes. menu-config-video player-secondary. same issue "media format not supported" Quote
Nathan Posted March 24, 2020 Posted March 24, 2020 Everyone, I just want to compliment NBS. He private messaged me and resolved my issue with server name and configuration settings. Can say enough!!! two months of trying to fix this and NBS resolved it over messaged in 10 minutes!! thank you, thank you. 1 Quote
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