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phil taylor

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have been trying for weeks to get my xrs 4900 to work and all i get is lots of buffering, mostly no sound.  friend has had a cheap unit he has used for 4 years without problem, tried taking my unit to his house and it buffered right away.  had a real computer engineer come here to play with it and he cant get it right either , thinks it is a software problem. what can i do?

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