Keyboard on the back on the Remote not Working correct.

[Goonloco]

Hi.

I got the Arq 100 remote today for use with the XRS 4900 today.

I got the new version with the extra buttons.

The buttons on the front side is working superb,also paired it with the TV without any problems.

The problems I got with it is when I try to use the keyboard on the other side.

If I try to search for a TV series inside the Buzztv 5 app and type the letter A I got  the letters WA instead and if I try to delete the letters with the Del/X button,nothing happens.

If I try to type the letter s I got se.

Same happening inside Chrome and Kodi when I am typing.

 

Any suggestions please?

[nbs.]

I would email buzz

[Goonloco]

I have sent a Email to Buzz and also sent a message to the seller on Amazon.

Maybe a faulty remote?

All the buttons on the Front side works as they should.