No response when selecting updates

[Poopa]

Hello, my Powerstation update selection radio button when selected from all the different locations simply returns me to the home page. There is no version or last version or anything.

[dishuser]

all different locations?

there's only 2

[Poopa]

3 minutes ago, dishuser said:

all different locations?

there's only 2

Home page>Settings>Update

Home page>Settings>Utilities>System update

Home page>Apps> buzztv OTA update

Note the Home page >Apps> buzztv Smart remote does function as intended

[dishuser]

47 minutes ago, Poopa said:

Home page>Settings>Update

Home page>Settings>Utilities>System update

Home page>Apps> buzztv OTA update

Note the Home page >Apps> buzztv Smart remote does function as intended

the first 3 you listed are all the same

[Poopa]

1 hour ago, dishuser said:

the first 3 you listed are all the same

Yes... but they are all activated through different radio buttons.

So now the question is: 

"can you be of any help in/with me being able to get to see/access/use the current update page that is usually there when I select the check for updates."

[dishuser]

22 hours ago, Poopa said:

Yes... but they are all activated through different radio buttons.

So now the question is: 

"can you be of any help in/with me being able to get to see/access/use the current update page that is usually there when I select the check for updates."

make a backup and do a reset

[Poopa]

Thanks for the response!

Reset as advised and setup and updates achieved no problem...Bonus

BUT 

I have now lost my WD_BLACK SN770 NVMe. It does not show up at all even after a reinstall as per You Tube buzztv directions. Any suggestions?

[Emporium]

Does it show up under settings/storage ?  IF it does not show up at all under storage, then it is quite possible the drive is dead.  And possibly that may be the reason things were behaving strangely if there were links to the drive it was trying to resolve, but drive was not there.