BuzzTV defaults to 480p

[buzzTVVTzzub]

As title says my buzzTV defaults to 480p every time I turn it on OR turn my TV off and on again. I keep having to change to 1080p every time. I selected to choose best resolution and it will still default to 1080p. My tv is a Samsung 7 Series (4K) so it should be fine. Just a note that this is a new issue in the past month and I’ve had my box for over a year.

[dishuser]

this has nothing to do with buzztv 5 app

[Emporium]

This is the EDID information is either missing from your TV, or corrupted.  Have you tried a different HDMI cable ?   

Tried the box on a different TV (or even a computer monitor) ?  Have you tried plugging the box into another HDMI port on the TV ?

 

[buzzTVVTzzub]

On 4/1/2025 at 9:04 AM, dishuser said:

this has nothing to do with buzztv 5 app

Ah yes nothing to do with it! That was the solution! “Nothing to do with it”. Thanks for letting me know….

[dishuser]

34 minutes ago, buzzTVVTzzub said:

Ah yes nothing to do with it! That was the solution! “Nothing to do with it”. Thanks for letting me know….

get familiar with the site and learn where to post

[Emporium]

WHAT was the solution ?  

This STILL has nothing to do with BuzzTV 5 app.  If it had anything to do with something it may be the firmware on your box. 

BuzzTV 5 is the app which has nothing to do with the resolution the box defaults to.

[Maestro701]

On 4/1/2025 at 8:39 AM, buzzTVVTzzub said:

As title says my buzzTV defaults to 480p every time I turn it on OR turn my TV off and on again. I keep having to change to 1080p every time. I selected to choose best resolution and it will still default to 1080p. My tv is a Samsung 7 Series (4K) so it should be fine. Just a note that this is a new issue in the past month and I’ve had my box for over a year.

There is a setting on buzz to adjust resolution, make sure yours is set to highest

[buzzTVVTzzub]

On 4/1/2025 at 10:02 AM, Emporium said:

This is the EDID information is either missing from your TV, or corrupted.  Have you tried a different HDMI cable ?   

Tried the box on a different TV (or even a computer monitor) ?  Have you tried plugging the box into another HDMI port on the TV ?

 

Hi, it was the HDMI cable. Thought it was the box or my tv bc all my other systems work just fine. Thanks for the tip. Overlooked that the hdmi could be the issue.

[buzzTVVTzzub]

On 4/1/2025 at 9:04 AM, dishuser said:

this has nothing to do with buzztv 5 app

Oh please, I’m just asking for help. Least you could do was provide some inkling of an idea if you were gonna bother to reply here.

[buzzTVVTzzub]

On 4/4/2025 at 9:04 AM, Emporium said:

WHAT was the solution ?  

This STILL has nothing to do with BuzzTV 5 app.  If it had anything to do with something it may be the firmware on your box. 

BuzzTV 5 is the app which has nothing to do with the resolution the box defaults to.

I did not say I had a solution before. I’m coming back because I found it was a faulty HDMI cable. 

[Emporium]

19 minutes ago, buzzTVVTzzub said:

Oh please, I’m just asking for help. Least you could do was provide some inkling of an idea if you were gonna bother to reply here.

I'm glad you found your issue, which is exactly what I recommend in my FIRST reply.  So I did provide an idea.

But that still does not change the fact that the problem (even the way you initially described it), has nothing to do with BUZZTV 5.  There are different categories in the forum for a reason.

BuzzTV 5 is the APP that runs on your BuzzTV Box, after the box has already booted (there is a distinction).  It has nothing to do with whatever resolution your box boots up into.  And after all these replies, worst part is, we still don't know what specific hardware (box model) this was  And the issue should have been posted in the hardware section for that specific model of box you have.