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Buzztv B5 picture ratio issue


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Hi I am hoping someone can help me please. I have a buzztv b5 box and it seems like even though I change the screen or picture rating to 16:9 it it always defaults back to auto ? Why will it not save ? Also it seems to freeze quite often or the picture breaks up and voice and picture are out of sync. I thought Buzztv boxes were suppose to be good , never had these issues with my other box.

Thank you 


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