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No longer able to connect to Live TV

Dé Groeneveld

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My BUZZ TV X5 has been working fine until last night: after starting up and seeing all my TV favourite listings  on the screen as usual, but then, after I  click on any of the TV  icons I get the message  CANNOT LOAD PORTAL: INCORRECT USERNAME OR PASSWORD. I use an ethernet cable to connect to the router; switching to wifi gives me the same error message.  There is absolutely no problem with the internet or the ethernet cable.

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